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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Murphy

April 8, 2025

5  out of  5
rating by Ashley Murphy
"Marissa is absolutely the best agent out there! She has always been very delightful to work with on our plans ! Heather, Will and, Marissa are the best group to get your insurance through ! Highly recommended Marissa William State Farm agency !!"
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Martin Vargas

April 4, 2025

5  out of  5
rating by Martin Vargas
"Best insurance agency in lebanon ohio.They have the best costumer service and very friendly and welcoming people ."
We responded:
"Thank you so much for the great review, Martin! We're so glad you’ve had such a positive experience with our team. We pride ourselves on providing top-notch customer service and creating a welcoming atmosphere. If you ever need anything else, don't hesitate to reach out—we're always here to help! "
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Joshua Helton

April 4, 2025

5  out of  5
rating by Joshua Helton
"Everytime I call from just questions to some problems, they are always super kind and helpful Ms heather has always fixed my issues and assisted me and everything I’ve ever needed or asked for!"
We responded:
"Thank you so much for your kind words, Joshua! We're thrilled to hear that Heather has been able to assist you and make your experience a positive one. It's our goal to provide helpful, friendly service, and we're so happy that you've felt well taken care of. If you ever need anything else, don't hesitate to reach out— we're here to help!"
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Alex Svarda

April 2, 2025

5  out of  5
rating by Alex Svarda
"So helpful! Having a local agent to work with is a God send!"
We responded:
"Thank you for the great review, Alex! We’re so glad to hear that having a local agent has been such a positive experience for you. We aim to build those personal connections to make things easier for you. If you ever need anything, don’t hesitate to reach out!"
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Robin Totten

April 2, 2025

5  out of  5
rating by Robin Totten
"My agent Marrissa Williams is so helpful every time I call her with questions about my policy she doesn't hesitate to be kind to answer . Robin Totten"
We responded:
"Thank you so much for your kind words, Robin! We're thrilled to hear that the team has been such a helpful resource for you. Providing excellent service is our top priority, and it’s great to know that she’s always there to assist you with your questions. If you ever need anything else, don’t hesitate to reach out!"
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Julie Wilson

April 1, 2025

5  out of  5
rating by Julie Wilson
"Super helpful and easy to work with!"
We responded:
"Thank you so much for the kind words, Julie! We're thrilled you had a positive experience and found our team helpful and easy to work with. We look forward to working with you again!"
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Viper Fixer

March 31, 2025

5  out of  5
rating by Viper Fixer
"Always courteous and helpful, very knowledgeable. Great agency to work with!"
We responded:
"Thank you so much for the wonderful feedback! We're delighted you've had such a positive experience with our team. It's our goal to provide excellent service, and we're happy to know we met your expectations. We look forward to working with you again soon! "
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Robert Shrout

March 27, 2025

5  out of  5
rating by Robert Shrout
"Great service, Great people always available when you need them."
We responded:
"Thanks for the review, Robert! We’re happy to hear the team was able to provide excellent customer service. Please let us know if you have additional questions about your insurance! "
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Drew Dobyns

March 24, 2025

4  out of  5
rating by Drew Dobyns
"I use Marissa Willam’s State Farm for my excavation businesses trucks and vehicles. They are super easy to work with and offer great rates. Highly recommend!"
We responded:
"Thank you so much for your positive review, Drew! We're happy to hear that the team has provided great service for your excavation business. We truly appreciate your recommendation, and we’re here if you ever need any further assistance. Thanks again for choosing us!"
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Daniel Smalley

March 19, 2025

5  out of  5
rating by Daniel Smalley
"Alway knowledgeable and quick service"
We responded:
"Thank you, Daniel! We really appreciate your kind words. We're glad to hear that our service has been both quick and helpful for you. Looking forward to assisting you again soon!"
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Charles Bowman

March 12, 2025

5  out of  5
rating by Charles Bowman
"Awesome people. They take very good care of my family"
We responded:
"Thank you so much for your kind words, Charles! We're thrilled that you and your family feel well taken care of. It means a lot to us. If there's anything else we can do, please don't hesitate to reach out!"
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Felecia Randolph

March 5, 2025

5  out of  5
rating by Felecia Randolph
"Heather was very professional and was able to take care of what I needed."
We responded:
"Thank you, Felecia, for your kind feedback! We're glad to hear that Heather was able to assist you and meet your needs. If there's anything else we can help with, don't hesitate to reach out!"
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G Mac

March 4, 2025

5  out of  5
rating by G Mac
"I recently switched to Marissa from another agent and I am glad I did. The office has been extremely helpful with some issues and have shown a willingness to help with any problem."
We responded:
"Thank you for your fantastic review, G! We are thrilled to be working with you and are so glad to know you have had a great experience with us so far. Please do not hesitate to reach out with any other questions or concerns you may have. We warmly welcome you to the Marissa Williams State Farm Agent family!"
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Carol

March 4, 2025

5  out of  5
rating by Carol
"I love doing business with Marissa and her team! They’ve made it easy for me to make changes to my insurance needs and their rates are very affordable!! Thank you!!"
We responded:
"Thank you so much for the wonderful review, Carol! We’re thrilled to hear that the team has made managing your insurance needs easy and affordable. We truly appreciate your business and look forward to continuing to serve you!"
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Crystal Minton

February 28, 2025

5  out of  5
rating by Crystal Minton
"Great service great people always friendly answers any questions great job guys and gals"
We responded:
"Thank you so much for the wonderful feedback, Crystal! We're so glad you've had such a positive experience with our team. We truly appreciate your kind words and are always here to help with any questions you have. Thanks again for your support!"
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Anthony Tabb

February 26, 2025

5  out of  5
rating by Anthony Tabb
"Just recently spoke with Heather very pleasant to work with and handle my issues promptly thanks and look forward to doing business in the future"
We responded:
"Thank you so much, Anthony! We sincerely appreciate your feedback and support of our State Farm team! – Marissa "
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Rhonda Davis

February 21, 2025

5  out of  5
rating by Rhonda Davis
"I had a good time talking and finding out about my policy with the ladies. Glad i have my insurance with them. Thank you."
We responded:
"Thank you for your wonderful review, Rhonda! We're so glad to hear that you enjoyed your time talking with our team and that you feel confident in your insurance with us. If you ever have any more questions or need assistance, we're here to help. We appreciate you choosing us!"
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Daniel Hellinger

February 20, 2025

5  out of  5
rating by Daniel Hellinger
"William is the most dedicated agent I have had the pleasure of working with. Attention to detail, responsiveness, and knowledgeable in every aspect of our policy."
We responded:
"Daniel, Thank you for the kind words and 5-star review! Our office is lucky to have someone as dedicated as WIlliam on our team! "
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Katie McGraw

February 19, 2025

5  out of  5
rating by Katie McGraw
"Marissa made switching super easy, and saved us a lot of money!!!"
We responded:
"Hi Katie, thank you for the wonderful feedback! We're so glad to hear the team made the switch easy for you and helped save you money. If you ever need anything else, don’t hesitate to reach out! "
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Janice James

February 19, 2025

5  out of  5
rating by Janice James
"I am new to this area and have found the folks at Marissa Williams State Farm Agency to be helpful, competent and very courteous. Glad to have them as my State Farm Agent."
We responded:
"Thank you so much for your kind review, Janice! We are thrilled that you’ve had a positive experience with the team. We're here to help and are grateful to have you as a valued customer!"
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Crystal Giler

February 17, 2025

5  out of  5
rating by Crystal Giler
"Friendly and helpful!"
We responded:
"Thank you for the kind words, Crystal! We’re so glad to hear you had a positive experience. We’re always here to help if you need additional assistance! "
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Margie Comer

February 12, 2025

5  out of  5
rating by Margie Comer
"Heather was very pleasant and help me with my question."
We responded:
"Thank you so much for your kind feedback, Margie! We're thrilled to hear that the team was able to assist you and make your experience a pleasant one. If you have any additional questions or need further help, don't hesitate to reach out!"
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ronald baldwin

February 8, 2025

5  out of  5
rating by ronald baldwin
"Great people and they work with you and not against you they help when you need it"
We responded:
"Thank you so much for your kind words, Ronald! We're thrilled to hear that you had a positive experience with us. Our team truly strives to support and work alongside our customers, and it's great to know that we succeeded in doing so for you. We appreciate your feedback and look forward to continuing to assist you whenever you need help!"
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Madilyn Majors

February 7, 2025

5  out of  5
rating by Madilyn Majors
"Delightful people! They made my move back to Ohio a lot less stressful by calling me and asking if I would like to transfer my insurance from my prior state. It was so nice that I was able to cross an item off my to-do list without even thinking about it! Grace was very kind and extremely helpful."
We responded:
"Thank you so much for the wonderful review, Madilyn! We’re so happy we could help make your move back to Ohio a little easier. Grace will be thrilled to hear your kind words—she truly strives to make things as smooth as possible. If you ever need anything else, don’t hesitate to reach out. Best of luck settling back in!"
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Kim Leach

February 6, 2025

5  out of  5
rating by Kim Leach
"Spoke with Heather in the office helpfully was very helpful i taking care of my insurance needs"
We responded:
"Thank you for your kind review, Kim! We're so glad Heather was able to assist you and take care of your insurance needs. If you need any further help, don't hesitate to reach out!"